Cookie Policy

Scope of this policy

1. Lushi’s Plumbers Ltd (we or us or our) uses cookies when you visit our website, www.lushisplumbers.co.uk, (the Website) to help customise the Website and improve your experience using the Website.
2. This policy applies between you, the user of this Website, and us, Lushi’s Plumbers Ltd, the owner and provider of this Website.
3. When you visit the Website, and before our Website places cookies on your computer or mobile device, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.
4. This cookie policy should be read alongside, and in addition to, our Privacy Policy, which can be found at: https://lushisplumbers.co.uk/privacy-policy/

What are cookies and what information do they collect?

5. A cookie is a small text file placed on your computer or mobile device when you visit the Website and/or when you use features of the Website.
6. This Website may place and access certain cookies on your computer and mobile device. We use these cookies to improve your experience of using the Website and to improve our range of services.
7. Cookies do not contain any information that personally identifies you, the Website user. They usually collect information such as:
a. Device type (e.g. mobile, computer, laptop, tablet)
b. Operating system
c. IP address
d. Browser information (e.g., type, language, and history)
e. Access times
f. Settings
g. Referring website addresses
h. Other data about your device to provide the services as otherwise described in this policy
i. Location information (we may receive your generic location, such as city or neighbourhood)
The information will be used internally for web site traffic analysis. However, we assume no responsibility for the security of this information.

Types of cookies

8. This Website uses the following cookies:

Type of CookiePurpose
Strictly
necessary cookies
These are cookies that are
required for the operation of our website. They include, for example, cookies
that enable you to log into secure areas of our website, use a shopping cart
or make use of e-billing services.
Analytical/performance
cookies
They allow us to recognise and
count the number of visitors and to see how visitors move around our website
when they are using it. This helps us to improve the way our website works,
for example, by ensuring that users are finding what they are looking for
easily.
Functionality
cookies
These are used to recognise you
when you return to our website. This enables us to personalise our content
for you, greet you by name and remember your preferences (for example, your
choice of language or region). By using the Website, you agree to our placement
of functionality cookie.
Targeting
cookies
These cookies record your visit
to our website, the pages you have visited and the links you have followed.
We will use this information to make our website and the advertising
displayed on it more relevant to your interests. We may also share this information
with third parties for this purpose.

9. Third-party cookies (for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How to control your cookies

10. You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.
11. You can block cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently and some parts of this Website may not be accessible.
12. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
13. For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org. You will also find details on how to delete cookies from your browser.

Changes to this policy

14. Lushi’s Plumbers Ltd reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.

Contact details

15. The Website is owned by Lushi’s Plumbers Ltd incorporated in England and Wales with registered number 13025126 whose registered office is at 12 Kempton Avenue, Hornchurch, RM12 6ED, England.
16. You may contact us:
a. by post using the address above.
b. by telephone at 02071268282.
c. by email at info@lushisplumbers.co.uk.
d. using the contact form on the Website.
This policy was last updated on 25 November 2022.